OnDuty Support Systems, LLC respects the privacy of our partners and suppliers of products or services, clients, and their customers. The purpose of this Privacy Statement is to provide you with information concerning our services, the types of information we are provided by third parties or obtain ourselves through your visits to our web site, how we use that information, whether we disclose the information provided to us to others, and the options you have with regard to the use and correction of that information. Although privacy laws can, from jurisdiction to jurisdiction, directly conflict with each other, our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws worldwide and to offer users of our web site notice, choice, consent, security, data integrity, access, and enforcement with regard to personal information. OnDuty Support Systems, LLC strives to provide protection for your personal information no matter where that information is collected, transferred, or retained.
Personal information means any information or data that may be used to identify an individual, and may include but is not limited to your name, physical or email address, phone number, type of hardware or software you own, credit card details, and other information required to provide you with the product, service, or support requested. Depending on the nature of the services provided by OnDuty Support Systems, LLC to our partners or suppliers or the services provided to OnDuty Support Systems, LLC from its partners or suppliers, OnDuty Support Systems, LLC may receive personal information either from you directly or from our partner or supplier. OnDuty Support Systems, LLC may receive and process personal information provided by you in the following situations:
In all cases however, we will ensure that personal information shall always be obtained from you on a fair basis and in accordance with applicable law.
PERSONAL INFORMATION PROVIDED TO US WILL PRIMARILY BE PROCESSED ON OUR COMPUTER SERVERS LOCATED IN THE UNITED STATES OF AMERICA .
HOWEVER, IN SOME CASES (WHERE IT IS NECESSARY TO DO SO) SUCH INFORMATION MAY BE TRANSMITTED OR MADE AVAILABLE TO (I) EMPLOYEES OR SERVANTS OF ONDUTY SUPPORT SYSTEMS, LLC OR THIRD-PARTIES PROVIDING SERVICES TO ONDUTY SUPPORT SYSTEMS, LLC OR (II) PRODUCT MANUFACTURERS, LICENSORS AND/OR OR SUPPLIERS, LOCATED OUTSIDE OF THE UNITED STATES OF AMERICA).
PLEASE NOTE THAT BY SUBMITTING YOUR PERSONAL INFORMATION TO US, WE DEEM THAT YOU ARE CONSENTING TO SUCH TRANSFER.
We will use the personal information provided to us for the following:
We will observe applicable law and take all reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.
BY SUBMITTING YOUR ORDER EITHER TO OUR PARTNER OR TO US YOU CONSENT TO THE USE OF YOUR PERSONAL INFORMATION AS SET FORTH ABOVE, AND TO THE TRANSFER OF THAT DATA TO OUR PARTNERS OR THOSE INDIVIDUALS OR ENTITIES WE ENGAGE TO PROVIDE SERVICES IN CONNECTION WITH YOUR TRANSACTION.
OnDuty Support Systems, LLC tries hard to keep personal information accurate and up-to-date. If you find that your personal information is not accurate, please let us know in writing. Without prejudice to your rights of access and other rights in relation to your personal information under applicable law, OnDuty Support Systems, LLC will use best efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.
OnDuty Support Systems, LLC discloses your personal information directly to you upon your written request; provided, however, that we may reject all or part of your request when: 1) the disclosure may harm the life, the body, the property and the rights of third parties, 2) the disclosure may lead a breach of applicable law and regulation, or 3) where you have failed to provide sufficient evidence to verify your identity.
We may use "Cookies" and other tracking technologies such as web beacons. "Cookies" are small text files that are transferred to your computer's hard disk by the web site. OnDuty Support Systems, LLC' cookies are used to identify a computer or browser, not to identify specific customer traits. If you do not want cookies in your browser, you may set your browser to reject cookies or to notify you when a web site attempts to place a cookie in your browser.
Web Beacons (also referred to as GIF files, pixels or action tags) help OnDuty Support Systems, LLC recognize a unique cookie on your browser. We use this tool to compile aggregate information about you, and it is not personally identifiable. This information includes IP addresses, search terms, domain names, and browser types. We use this information to track usage and other patterns on our web sites. We may share this aggregate information with our partners or service providers.
OnDuty Support Systems, LLC may receive personally identifiable information either from you directly or from our partner or supplier who provides us with the personal information to fulfill a service to you on their behalf. In some circumstances, personal information that OnDuty Support Systems, LLC receives from you directly may be provided to our partners or suppliers in order for them to fulfill a service to us for your benefit or directly to you. We may also provide your information in order to register your purchase with the manufacturer or service provider for warranty, technical support, after sales service or similar purposes.
OnDuty Support Systems, LLC also employs other companies to provide services to us in connection with your transaction or after sales services. We do use companies to process credit card payments, deliver packages, send mail, analyze data, Fraud Screening, provide marketing aid and assistance, provide customer service, and otherwise provide services to us to enable us to serve you and enhance our services. These organizations may have access to personal information as required to permit them to perform their obligations to us in this regard.
OnDuty Support Systems, LLC may be required to respond to subpoenas, court orders or be asked to respond to other legitimate requests for your personal information from appropriate law enforcement or governmental authorities. We will not provide you with notice of such requests. In such situations, we will release personally identifiable information to third parties when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud. We will also release such information:
OnDuty Support Systems, LLC also reserves the right to report to such entities any activities that we believe to be unlawful. Any such report of the activities outline in (a) through (e) will be made without prior notice to you, and you consent to such disclosure by us.
In the event OnDuty Support Systems, LLC merges with another entity, is acquired by another entity, or enters into a business combination with another entity, OnDuty Support Systems, LLC may be required to disclose some or all of your personally identifiable information to that entity to continue serving you.
OnDuty Support Systems, LLC is not in the business of selling, trading or renting personal information. We will not use or share your personally identifiable information with others except those individuals or entities that have a business relationship with OnDuty Support Systems, LLC of which you are aware.
This site is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult. OnDuty Support System’s goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children's On-line Privacy Protection Act of the United States and other applicable laws or regulations.
Customers who buy through the OnDuty Support Systems, LLC system are shopping on a secure server that encrypts customer's credit card information and passwords. This makes it difficult, if not impossible, for a third party to access or use your personal information in an unauthorized manner.
OnDuty Support Systems, LLC has developed its service with security as a top priority. We use suppliers that use firewalls to help prevent access to information in our system and Secure Socket Layers ("SSL") to encrypt your personal information and protect it from disclosure, destruction, modification, or use.
You can decide whether or not to provide personal information to OnDuty Support Systems, LLC and withdraw your consent to us processing your personal information at any time. However, if you do not provide personal information or withdraw such consent you may not be able to make purchases, enlist services or access certain offers or options that may be of benefit to you. At the time you provide your information, we will also offer you a choice as to whether or not you wish to receive further communications about special offers, product information, or other marketing messages. We may provide this information to our business partners and suppliers. If you choose not to receive these communications, we will not use your personally identifiable information for this purpose.
You may choose to unsubscribe from notices of special offers described in the preceding paragraph. OnDuty Support Systems, LLC provides you with the ability to unsubscribe at any time.
Whenever you choose to supply your name as identification in any communication submitted to OnDuty Support Systems LLC or any of its partners for the purposes of 1) requesting technical support for any of our products, or 2) expressing your personal opinion about the products and services provided by OnDuty Support Systems LLC or any of our partners you expressly consent to transfer to OnDuty Support Systems LLC complete ownership and publication rights of the contents of that communication either literally or in its essence. You also grant us permission to use your name when publishing the contents of that communication in our web site, any of our partner’s web sites or any other form of public media outlet. Any public communication published in forums, blogs or any other open access media outlet expressing your personal opinion about the products and services provided by OnDuty support Systems LLC or any of its partners will be considered public domain and may be quoted by OnDuty Support Systems LLC in our web site or any other form of communication regarding our products and services. You also assume complete and full responsibility for the opinions expressed in any communication submitted to OnDuty Support Systems LLC or made public in any way and assume liability for any effect that such communication may have upon the public’s opinion or perception of our products and services.
Without prejudice to your rights under applicable data protection or privacy law, OnDuty Support Systems, LLC may amend this Privacy Statement from time-to-time. We will notify you of such amendments or changes by updating the "Last Updated" Date at the top of this Privacy Statement. OnDuty Support Systems, LLC Contact Information If you would like to contact us with questions or comments concerning our Privacy Statement or if you feel your inquiry or request has not been addressed to your satisfaction, please contact OnDuty Support System via e-mail firstname.lastname@example.org or vial mail: OnDuty Support Systems, LLC, 836 Vista Arriago, Camarillo, CA 93012, USA.
This document was last revised on December 01, 2008